The U.S. Small Business Administration (SBA) announced the opening of Disaster Loan Outreach Centers (DLOC) in Kailua-Kona, Kihei, and Waialua to assist businesses, private nonprofit (PNP) organizations and residents affected by severe storms, flooding, landslides, and mudslides occurring March 10 – 24.
SBA customer service representatives will now be on hand to answer questions and assist with the disaster loan application process. Walk-ins are welcome and in-person appointments can be scheduled in advance at appointment.sba.gov.
The centers’ hours of operation are as follows:
HAWAII COUNTY
Disaster Loan Outreach Center
Hanama Place
75-5706 Kuakini Hwy., Ste. 101
Kailua-Kona, HI 96740
Mondays – Saturdays, 9:00 a.m. – 6:00 p.m.
HONOLULU COUNTY
Disaster Loan Outreach Center
Waialua United Church of Christ
67-174 Farrington Hwy.
Waialua, HI 96791
Mondays – Saturdays, 9:00 a.m. – 6:00 p.m.
MAUI COUNTY
Disaster Loan Outreach Center
Kihei Public Library
35 Waimahaihai St.
Kihei, HI 96753
Tuesdays, 12:00 p.m. – 7:00 p.m.
Wednesdays, 9:00 a.m. – 4:00 p.m.
Thursdays, 9:00 a.m. – 4:00 p.m.
Fridays, 11:00 a.m. – 4:00 p.m.
Saturdays, 9:00 a.m. – 4:00 p.m.
The following location is also open and continues to serve survivors:
HAWAII COUNTY
Business Recovery Center
Hawaii County Office of Aging
Conference Room
1055 Kinoole St., Ste. 101
Hilo, HI 96720
Mondays – Fridays, 8:00 a.m. – 4:00 p.m.
Businesses and nonprofits are eligible to apply for business physical disaster loans and may borrow up to $2 million to repair or replace disaster-damaged or destroyed real estate, machinery and equipment, inventory, and other business assets.
Homeowners and renters are eligible to apply for home and personal property loans and may borrow up to $100,000 to replace or repair personal property, such as clothing, furniture, cars, and appliances. Homeowners may apply for up to $500,000 to replace or repair their primary residence.
Applicants may be eligible for a loan increase of up to 20% of their verified physical damage, for mitigation purposes. Eligible mitigation improvements may include insulating pipes, walls and attics, weather stripping doors and windows, and installing storm windows to help protect property and occupants from future disasters.
The SBA’s Economic Injury Disaster Loan (EIDL) program is available to small businesses, small agricultural cooperatives, and PNPs — including faith‑based organizations — with financial losses directly related to the disaster. The SBA is unable to provide disaster loans to agricultural producers, farmers, or ranchers, except for small aquaculture enterprises.
EIDLs are available for working capital needs caused by the disaster and are available even if the business or PNP did not suffer any physical damage. The loans may be used to pay fixed debts, payroll, accounts payable, and other bills which could not be paid due to the disaster.
To apply online, visit sba.gov/disaster. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.
The filing deadline to return applications for physical property damage is June 14. The deadline to return economic injury applications is Jan. 7, 2027.
Photo credit: Office of Governor Josh Green