The Hawaiʻi County Department of Water Supply (DWS) is reminding North Kohala customers that a Water Conservation Notice for both residential and commercial accounts remains in effect until further notice.

The Water Conservation Notice, which has been in place since December 15, 2023, asks all water customers served by the North Kohala water system to reduce water use by 10 percent to help the Department maintain an adequate water supply and pressure for customers’ use while it continues well repairs.

Water conservation is necessary because only one of three water wells serving the region is currently operational. DWS anticipates bringing one of the inoperable wells back online by early February based on the current schedule for delivery of necessary parts. Status updates will be issued as necessary and made available on the DWS’ website, www.hawaiidws.org.

To reach the DWS, call (808) 887-3030 or (808) 961-8050 during normal business hours, (808) 961-8790 for after-hour emergencies, or email: dws@hawaiidws.org.