February 5, 2026

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Hilo and Kona Residents May Experience Temporary Spectrum Voice 911 Outage Today

March 6, 2025 at 5:00 am tdemartini
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Spectrum will be conducting scheduled maintenance, which may affect Spectrum Voice 911 service in Hilo and Kona today through Noon.

During this time, the public should these important steps in case of an emergency:

  • Try calling 911 first using Spectrum Voice 911.
  • Try calling 911 using an alternate landline or cell phone.
  • If you are still unable to get through, proceed to the nearest police station or fire station (listed below) for assistance.

 

Police Department locations:

  • Kailua-Kona Station   (808) 326-4646 ext. 253
    74-611 Hale Makai Place, Kailua-Kona
  • Captain Cook Station Sub-station
    82-6120 Hawaii Belt Road, Captain Cook
  • Hilo Police Station (808) 935-3311
    349 Kapiolani Street, Hilo
  • North Hilo Station
    36-2319 Old Māmalahoa Highway, Laupāhoehoe

Fire Department locations:

  • Kailua Station
    74-5537 Palani Road, Kailua-Kona
  • Keauhou Station
    78-7159 Puuloa Road, Kailua-Kona
  • Captain Cook Station
    82-6120 Hawai‘i Belt Road, Captain Cook

For more information visit: Hawaii Police Department – 911 Information.

Tags: 911 service, Hawaii County Fire Department, Hawaii County Police Department, Safety, Spectrum
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