The Hawai‘i County Police Department (HPD) is warning the community about a phone scam in which callers falsely identify themselves as police officers, using the names of actual department personnel. Scammers claim the recipient owes money for missed court appearances or outstanding warrants.

To make their scheme appear legitimate, scammers may provide fraudulent documents and use “spoofing” technology to manipulate caller ID so it appears the call is coming from a police station. Victims are pressured to make payments using untraceable methods such as gift cards.

HPD reminds the public that it will never request payment over the phone or ask for gift cards as a form of payment.

Tips to protect yourself from phone scams include:

• Verify the caller’s identity: Ask for the caller’s full name, badge number, and contact information. Then, independently verify their credentials using contact details from official department websites or public directories.
• Never share personal information: Do not provide your Social Security number, bank account details, credit card numbers, or other sensitive information over the phone unless you are certain the caller is legitimate.
• Be wary of threats or urgency: Scammers often try to create a false sense of urgency, threatening arrest or legal action. Pause, remain calm, and verify the claims before acting.
• Spread the word: Share this warning with friends, family, and vulnerable individuals to help prevent others from falling victim.

Anyone who believes they have been targeted or victimized by this scam should call the department’s non-emergency line at (808) 935-3311.